Ritik Kumar · September 25, 2025 
Introduction
The BITS Admission Test (BITSAT) is a crucial gateway for thousands of students aspiring to study at the prestigious Birla Institute of Technology and Science. As a high-stakes, computer-based exam, a smooth and uninterrupted experience is essential for every candidate.
While BITS Pilani takes great care to ensure a seamless process at its official test centers, technical glitches though rare can happen. An unexpected issue like a frozen screen or a malfunctioning mouse can be stressful and disrupt your focus. Understanding the correct procedure to handle such issues at an official exam center is a vital part of your preparation.
Understanding Technical Glitches in a Test Center Environment
It’s important to understand that when you take the BITSAT, you are in a controlled environment. The computer, software, and internet are all provided and managed by the test center. This means you are not responsible for the technical setup.
Types of Glitches at a Test Center
Technical issues at a designated center can include:
- Computer Freezing: The screen becomes unresponsive.
- Software Crash: The exam application closes unexpectedly.
- Hardware Issues: The mouse or keyboard stops working.
- Power Outage: Though centers have backups, a brief interruption is possible.
- Connectivity Loss: The connection to the central server might be momentarily lost.
These issues are the responsibility of the exam center staff, who are trained to handle them. Your primary role is to alert them promptly and correctly.
The Correct Strategy for Handling Glitches on Exam Day
If you encounter a technical problem during your BITSAT exam, do not try to fix it yourself. Follow this simple and effective procedure:
Step 1: Stay Calm
The moment you notice an issue, take a deep breath. Panicking will only waste mental energy. Remember that the system is designed to handle such events, and your test progress is safe.
Step 2: Immediately Alert the Invigilator
Raise your hand to get the attention of the nearest invigilator or test center staff member. Do not shout or leave your seat without permission. Patiently wait for them to come to your desk.
Step 3: Clearly Explain the Problem
Politely and clearly describe the issue you are facing. For example
- “My screen has been frozen for the last minute.”
- “My mouse is not responding.”
- “The exam software just closed.”
Step 4: Follow Their Instructions
The invigilator will assess the situation and will either try a quick fix or call the on-site technical support staff. They will guide you on what to do next. This may involve:
- Restarting the test application on the same computer.
- Moving you to a different, pre-checked backup computer.
Key Point: Your Time is Safe
The BITSAT exam software is designed to automatically pause the timer if your system encounters a significant glitch or is shut down. Your test will resume from the exact point where it was interrupted, and all your previously answered questions will be saved. You will not lose any exam time due to a technical failure at the center.
How to Prepare Mentally for Potential Issues
While you can’t control the technology at the center, you can control your response.
- Know the Procedure: Simply by reading this guide, you are already prepared. Knowing the correct steps (alert invigilator, stay calm) will prevent panic on exam day.
- Focus on Your Exam: Before the exam, concentrate on your subjects, not on “what-if” scenarios. Trust that the system is reliable and that staff are there to help if needed.
- Arrive Early: Reaching the test center well in advance gives you time to settle in and reduces overall stress, making you better equipped to handle any unexpected situation calmly.
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Frequently Asked Questions (FAQs)
1.What should I do if my computer freezes during BITSAT 2026?
Stay calm and immediately raise your hand to inform the invigilator. Do not try to restart the computer or press random keys. The exam staff will resolve the issue for you.
2.Will I lose time if there is a technical problem?
No. The official exam software is designed to pause the timer automatically during a technical disruption. Your exam will resume with the exact remaining time you had when the problem occurred.
3.What happens to my answered questions if my computer shuts down?
All your answers are saved on the server in real-time. If you are moved to a new computer, your entire progress will be restored, and you can continue from where you left off.
4.Can I ask for a re-test if I face a major technical issue?
In very rare cases of significant, center-wide disruptions, BITS Pilani authorities will make a decision and communicate it to all affected candidates. For individual issues, the standard procedure is to resolve them on the spot without any loss of time, making a re-test unnecessary.
5.Should I check my computer at the test center before the exam starts?
The initial login screen and instruction pages allow you to test if the mouse and keyboard are working. If you notice any problem at this stage, alert the invigilator before the exam timer begins.
6.Is it common to have technical glitches in BITSAT?
No, it is not common. BITSAT is conducted in professional test centers with reliable infrastructure and technical support. While isolated issues can occur, they are rare and the staff is well-prepared to handle them.
Conclusion
A technical glitch during BITSAT 2026 is not a cause for panic. Stay calm, immediately alert the invigilator, and follow their instructions. Your exam time is protected, and the center staff are trained to resolve any issues. With this knowledge, you can set aside worries about technical problems and focus your energy on what truly matters: mastering your subjects for exam day.
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